Scanner Software Frequently Asked Questions



Q: How many pages can I scan on a  monthly basis?

A. There are no lock codes: you can scan an unlimited number of pages every day, week, month, year. Forever.
     
Q: Who can benefit of DOCS for Scan-to-PDF applications?

A: any office or scan room that needs to scan volumes of paper documents for archiving purposes or for publishing on web paper information ("paper-to-web").
 
  
Q: Compatibility?

  • Supports any Twain scanner with Microsoft Windows driver 
  • Vista is NOT supported.
       

Q: What languages are availbale?

A: DOCS is available in the following languages (*):
- English
- Italian
- French
- German

- Spanish
(*) User interface. Manuals are in English only.


Q: What are the system requirements?

A:
- Windows XP Professional SP2 - Vista is NOT supported.
- PC Pentium IV - 3 GHz or higher
- 1 GB RAM min (2 GB recommended)
- SuperVGA card, min 1024x768 - 24 bit
- USB or PARALLEL port available
- Min 400 MB free disk space
- Adobe Reader 6.0


Q: How can I order the software?
A: Just submit your purchase order to    or fax it to +39-02-84477371. You will promptly receive a reply with all the information: order confirmation, procedures, prices, configurations, post-sales services, etc.
We process orders MANUALLY: a human being will be happy to assist you, feel free to ask any questions.
 

Q: How can I pay the software?

A: After submitting your order, you will receive a pro-forma invoice including our references for wire transfer. After payment, the package will be shipped to your attention, together with definitive fiscal invoice.
    

 
Q: Technical assistance?

A: Love this question! Please refer to Software Maintenance & Assistance  to see how different we are.
  

 

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Tel.: +39-02-84477371 - Fax: +39-02-84477371
  
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